Beverly's Story Video

On screen graphic: For illustrative purposes only. Does not reflect events experiences by an actual participant.

Beverly:
Watching my granddaughter after school is the reason I get out of bed. I have high blood pressure and diabetes, but she keeps me going.

Beverly:
Until the day I couldn’t keep up. I wound up in the hospital with congestive heart failure. And suddenly everything felt overwhelming.

Beverly:
The doctor gave me a prescription and instructions, but I couldn’t tell if it was normal to be so tired.

Beverly:
So I decided to stop taking the pills and I wound up back where I started.

Narrator:
Wait. Let’s rewind.
What would it take to help keep Beverly out of the hospital?

Narrator:
Welcome to the new world of Banner Aetna plans. It’s where doctors can have up-to-date information, technology, and support to help prevent health crises.

Inside this new world of connected care, Beverly has someone to talk to — and better yet, someone reached out to her to make sure she was recovering well.

Beverly:
Hello?

Helen:
Hi, Beverly, how are you?

Beverly:
Hi, Helen.

Narrator:
Beverly’s care manger, Helen, called to make sure Beverly was on track. When she learned Beverly had stopped taking her medication, Helen helped schedule a doctor’s appointment that same week. Beverly’s information was available to her doctors in real time.

Doctor Jones: 
I can now view the records from Beverly’s recent hospital stay in context with the rest of her medical history. That helps me focus on her whole health, not just her symptoms — so when Helen called me, we took action to keep Beverly out of the hospital.

Narrator:
Beverly’s care manager, worked with her and her doctors to keep track of all of her symptoms and medications. They even arranged a home visit for Beverly when she needed one. And they kept in touch after her appointment, helping Beverly continue to manage her health.

Beverly:
After Helen set up my appointment, Dr. Jones lowered my dosage and by Tuesday, my fatigue was gone.

Beverly:
I feel more in control. Having a care team looking out for me helps me stick to my routine — I even keep up with my granddaughter.

On screen graphic: Banner|Aetna logo

Banner|Aetna is the brand name used for products and services provided by Banner Health and Aetna Health Insurance Company and Banner Health and Aetna Health Plan Inc. Health benefits and health insurance plans are offered and/or underwritten by Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna). Each insurer has sole financial responsibility for its own products. Banner Health and Aetna Health Insurance Company and Banner Health and Aetna Health Plan Inc. are affiliates of Banner Health and, of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Banner|Aetna. BannerIAetna is working to obtain approval of forms and premium rates from the Arizona Department of Insurance. If the Department of Insurance approves the policy forms and rates, Banner|Aetna plans are anticipated to be available in 2018.

This material is for information only. Health benefits and health insurance plans contain exclusions and limitations. Providers are independent contractors and are not agents of Banner|Aetna. Provider participation may change without notice. Banner|Aetna does not provide care or guarantee access to health care services. Information is believed to be accurate as of the production date; however, it is subject to change.

©2017 Banner Health, Aetna Health Insurance Company and Aetna Health Plan Inc.